Frequently asked questions

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How do I receive the file?

Once the design is complete, we will send you a digital file that is ready for use.

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How long does it take?

We will customize and send the design as quickly as possible. Delivery time may vary depending on the extent of the changes.

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Can I send it on my phone?

Yes, it can be shared digitally.

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Can I print it?

Yes, at home or at a print shop.

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Physical product?

No, digital file only.

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Delivery?

The file is sent digitally after ordering.

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Can I change the name/date?

Yes, we customize as requested.

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Can I use my own image?

Yes, send picture after purchase.